Summary:

This paper argues that frequently, ornery employees with "attitudes" don't need coaching or counseling, they need a higher level job.

Instead of trying figure out how to fire employees who are delivering on their jobs, but making everyone miserable in the process, managers should be figuring out how to promote them instead.

Research suggests about one in five of us is underemployed and likely looking for a better offer.

Learn how to spot this wellspring of untapped potential and avoid driving high-potential employees on to the payroll of your competition.

What to Do about Attitude Problems? Promote Them! (755.95 kB)